Crossland Duffel - Embroidered

Effective Date: January 20, 2025

At Elite Sports Empowerment Inc., we are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes a product may not meet your expectations. Below is our Standard Return and Refund Policy to guide you through the return process.

1. General Policy:  

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within [insert number of days, e.g., 30 days] from the date of delivery for a full refund or exchange.

2. Eligibility for Returns:  

To be eligible for a return:

- Items must be unused, in their original condition, and in the original packaging.

- Any tags or labels must still be attached.

- Customized or personalized items may not be eligible for return unless they are defective or damaged upon receipt.

3. Return Process:* 

To initiate a return, please follow these steps:

1. Contact our customer service team at intern@elitesportsempower.com to request a return authorization.

2. Once you receive your return authorization, package your item securely, including a copy of your order confirmation or receipt.

3. Ship the item to the address provided in your return authorization. Customers are responsible for paying the return shipping costs unless the item is defective or the incorrect item was sent.

4. Refund Processing:  

Once we receive your returned item, we will inspect it to ensure it meets our return eligibility. After approval, refunds will be processed to your original payment method within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Exchanges:  

If you would like to exchange an item for a different size, color, or style, please follow the same return process and indicate your request for an exchange in your communication with customer service.

6. Damaged or Defective Items:  

If you receive an item that is damaged or defective, please contact us within 14 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.

7. Non-Returnable Items:  

The following items are non-returnable:

- Gift cards

- Downloadable software products

- Opened or used beauty products

8. Changes to This Policy:  

We reserve the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.

For any further questions regarding our return and refund policy, please reach out to our customer support team at intern@elitesportsempower.com.

Thank you for supporting Elite Sports Empowerment Inc. We appreciate your business!

 

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Feel free to modify any sections as needed to better align with your agency's practices and preferences!

 

J. Vincent Demps, CEO
Elite Sports Empowerment Inc.
3200 West End Avenue, Suite 500
Nashville, TN 37203
Office: 629-895-2021
Email: vdemps@elitesportsempower.com
Website: www.elitesportsempower.com

Memphis Office:
1661 International Drive, Suite 400
Memphis, TN 38120

"I have learned that success is to be measured not so much by the
position that one reached in life as by the obstacles which he has
overcome while trying to succeed."

CONFIDENTIALITY NOTICE: This email may contain legally privileged and confidential information. If you are not the intended recipient, please notify the sender immediately and delete this email from your system. Thank you.

 

On Mon, Jan 20, 2025, 14:33 Vincent Demps <vdemps@elitesportsempower.com> wrote:

### Standard Shipping Method Policy

 

**Effective Date:** [Insert Effective Date]

 

At Elite Sports Empowerment Inc., we strive to deliver your products in a timely and efficient manner. Below is our Standard Shipping Method Policy to ensure clarity regarding how we handle shipping for orders placed through our agency.

 

**1. Shipping Methods:**  

We offer standard shipping through trusted carriers, including [insert carriers, e.g., USPS, UPS, FedEx]. Delivery times may vary based on your location and the carrier's logistics.

 

**2. Processing Time:**  

Orders are typically processed within [insert number of business days, e.g., 1-3 business days] after receiving your order confirmation. Please note that processing may be delayed during peak seasons or holidays.

 

**3. Delivery Time:**  

Once your order has been processed and shipped, you can expect delivery within [insert estimated delivery time, e.g., 5-7 business days] for standard shipping. Delivery times may vary based on your location and carrier performance.

 

**4. Shipping Costs:**  

The cost of standard shipping will be calculated at checkout based on the total weight of your order and the shipping destination. Any promotional shipping offers will also be applied at this time.

 

**5. Order Tracking:**  

Once your order has shipped, you will receive a confirmation email containing a tracking number. This allows you to track your package’s delivery status in real time.

 

**6. Shipping Restrictions:**  

We currently ship to addresses within [insert geographical restrictions, e.g., the continental US only]. If you are outside this area and wish to place an order, please contact our customer support team for assistance.

 

**7. Changes to Shipping Address:**  

If you need to change your shipping address after placing an order, please contact us at [insert contact information] as soon as possible. We will do our best to accommodate your request, but please note that changes cannot be guaranteed once an order has been processed.

 

**8. Lost or Damaged Packages:**  

If your package is lost or damaged during shipping, please contact us within [insert number of days, e.g., 14 days] of the expected delivery date. We will work with you and the shipping provider to resolve the issue.

 

For any questions or concerns regarding our shipping policy, please reach out to our customer support team at [insert contact information].

 

Thank you for choosing Elite Sports Empowerment Inc. for your sports management needs!

Effective Date: January 20, 2025

At Elite Sports Empowerment Inc., we strive to deliver your products in a timely and efficient manner.

Below is our Standard Shipping Method Policy to ensure clarity regarding how we handle shipping for orders placed through our agency.

1. Shipping Methods: We offer standard shipping through trusted carriers, including [USPS, UPS, FedEx]. Delivery times may vary based on your location and the carrier's logistics.

2. Processing Time: Since our orders are embroidered, orders are typically processed within 7 to 10 business days after receiving your order confirmation. Please note that processing may be delayed during peak seasons or holidays.

3. Delivery Time: Once your order has been processed and shipped, you can expect delivery within 5-7 business days for standard shipping. Delivery times may vary based on your location and carrier performance.

4. Shipping Costs: The cost of standard shipping will be calculated at checkout based on the total weight of your order and the shipping destination. Any promotional shipping offers will also be applied at this time.

5. Order Tracking: Once your order has shipped, you will receive a confirmation email containing a tracking number. This allows you to track your package’s delivery status in real-time.

6. Shipping Restrictions:We currently ship to addresses within the continental US and Canada only. If you are outside this area and wish to place an order, please contact our customer support team for assistance.

7. Changes to Shipping Address: If you need to change your shipping address after placing an order, please contact us at intern@elitesportsempower.com as soon as possible. We will do our best to accommodate your request, but please note that changes cannot be guaranteed once an order has been processed.

8. Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us within 14 days of the expected delivery date. We will work with you and the shipping provider to resolve the issue.

For any questions or concerns regarding our shipping policy, please reach out to our customer support team at intern@elitesportsempower.com.

Thank you for supporting Elite Sports Empowerment Inc.